This Personal Information Protection Policy solely applies to MINI Connected Drive Service. NavInfo Co., Ltd.("operator" or "we") is the operator and service provider of MINI Connected Drive.
MINI is the intellectual property owner and solution designer for the MINI Connected Drive Service. "MINI" refers to MINI (China) Automobile Trading Co., Ltd. in terms of imported vehicles; and refers to MINI Brilliance Co., Ltd. in terms of vehicles produced by MINI Brilliance Co., Ltd.
Latest updated date: 11/2024
If you have any questions or comments, please contact us at:
Email: ConnectedDrive@bmw.com.cn
Phone: 400-800-6699
The Personal Information Protection Policy helps you understand the following information:
We treat your privacy in accordance with the same high standards that you expect from our products and services. The confidentiality and integrity of your personal information is of particular concern to us. We are committed to maintaining your trust in us and observe the following principles when protecting your personal information: consistency between rights and liabilities, clear purposes, solicitation of consent, minimum sufficiency, guarantee of security, involvement of personal information subjects, and openness and transparency. Meanwhile, we are committed to setting up necessary safeguards pursuant to well-developed security standards in order to protect your personal information
Please carefully read this Personal Information Protection Policy before clicking “agree” and ensure a full understanding of the meaning and corresponding legal consequences of this Personal Information Protection Policy. Clicking “agree” is deemed as the acceptance of this Personal Information Protection Policy. We will use and protect your personal information according to the relevant laws and regulations and this Personal Information Protection Policy.
I. Our business functions and how we collect and use your personal information.
Personal information means any information saved in electronic or other forms that can be used independently or together with other information to identify a natural person or reflect the activities of a natural person, including but not limited to name, date of birth, identification number, personal biometric information, address and telephone number.
Sensitive personal information means the personal information that may cause harm to personal or property security, or is very likely to result in damage to an individual’s personal reputation or physical or mental health or give rise to discriminatory treatment, once it is leaked, unlawfully provided or abused In general, Biometric identification, religious belief, specific identity, medical and health care, financial account, trace and other information, as well as personal information of minors under the age of 14 etc. are regarded as sensitive personal information. In this Personal Information Protection Policy, the terms and articles concerning sensitive personal information and the parts for your special attention will be marked in bold. In scenarios where sensitive personal information is actually collected, we will remind you again and obtain your authorization by means of enhanced notification and alerts (e.g., pop-up reminders), or require you to confirmation or sign a Separate Consent Letter.
We collect and process your personal information solely for the purposes specified as below to realize MINI Connected Drive Service.
We will seek your consent if we use your information for purposes other than those stated in this Personal Information Protection Policy. We will also seek your consent if we use your information which is collected for specific purposes for other purposes.
We do not store your personal information permanently. Unless specified in the purposes described below, we store your personal information only for as long as is necessary to fulfill the relevant function, and your personal information will be deleted promptly after the function is realized. If the information is used for multiple purposes, for example:
1) Personal information collected for the purpose of improving the quality of our products and services will be deleted within 3 years after the expiration of the Connected Drive contract
2) For other personal information collected in the Connected Drive Mall, we will delete your information in 6 years after completing the order.
3) For the personal information stored in logs we will delete within 30 days. (Recorded in remote control commands or in network operation status and security events will be stored for not less than six months);
(4) Deletion upon expiration of the retention period required by other laws or administrative regulations.
If deletion is not possible due to technical reasons in the above scenarios, we will store your personal information in a form that cannot be directly or indirectly traced back to individuals.
Your personal information will be stored in China mainland, and the specific city will depend on our service providers.
1) 1. Conclude terms and conditions of MINI Connected Driving service In order to sign a MINI Connected Drive service contract with you and finish real-name registration we will collect the following information:
(1) MINI ID()Register information
(2) Mandatory information:
a) For enterprise customers, please provide the name of the enterprise, the name of the enterprise; the name of the authorized person, ID number or other valid ID number, phone number; and VIN;
b) For individual customers, please provide the name of owner or the person legally authorized by the vehicle owner to sign and perform this agreement, ID number or other valid ID number, phone number and VIN;
(3) Emergency contact information :name, relationship with owner and mobile number,( will be processed only when the individuals or authorized persons provide voluntarily )
If you do not provide the information in item 1 above, you will not be able to obtain MINI ID or log in with MINI ID to enjoy various services provided by BMW China.
At the same time, if you have already registered this online account on other MINI platforms, you can also log inby using same account. .
The first information above is necessary for us to conclude a MINI Connected Drive service contract with you. If you do not provide the above necessary information, we may not be able to conclude a MINI Connected Drive service contract with you and provide the services under the contract.
To have a complete use of the MINI Connected Drive services, you have to register on the MINI Connected Drive application. For registration and use purpose, we may need to collect the second information above. Without such information, we may not be able to create the customer account for you and provide you with all services thereof.
The information listed in Item 3 above is not necessary for the conduct of MINI Connected Drive service contract, but is of great significance for improving service quality and developing new products or services. We will not force you to provide such information. Your refusal to provide such information will not affect your right to enter into a MINI Connected Drive service contract and your use of the basic products or service functions under the contract.
When you are using our services, we will be authorized to use the above-said information you have provided. We will cease using and delete the above-said information (including personal information generated during your use of the customer account) in a timely manner. Nevertheless, information related to contracts and/or financial transactions will, in accordance with the applicable legal or regulatory provisions, be retained for statutory time limit after the contract has expired or the transaction is completed and be subject to reviews by the relevant authorities.
2. Obligations under the MINI Connected Drive Service contract
In order to fulfill the MINI Connected Drive Service contract we sign with you, we will provide you with MINI Connected Drive service.
According to the configuration of different models, the vehicle is equipped with the corresponding MINI Connected Drive Service packages, with the following types:
(1) Basic Connected Service Package includes the following services: Intelligent emergency rescue service; and Teleservices, etc.
(2) Selected Connected Service Package includes the following services: Intelligent emergency rescue service; Teleservices; remote service; weather information; and online speech processing, etc.
(3) Advanced Connected Service Package includes the following services: Intelligent emergency rescue service; Teleservices; remote service; weather information; online speech processing; real-time traffic information;, etc.
(4) MINI Connected Base (Capable for MINI Operating System 9) includes following services: intelligent emergency rescue service; teleservices; information online - weather information; remote software update; MINI intelligent personal assistant; remote service; connected music; connected navigation service, Login administration, MINI Digital Key Plus (u*) Remote Control Parking and Festive App ,etc
(5) MINI Connected Package (Capable for MINI Operating System 9) includes following services: connected parking; (s) Indoor parking map*: video streaming; app store, etc.
1)Personal identification information: MINI ID (MINI account number) login information, driver's license;
2) Basic personal information: name, address book;
3) Vehicle identification: Vehicle Identification Number (VIN), license plate number;
4) In-vehicle infotainment system and operation records:
The above information is not necessary to conclude the terms and conditions of BMW Internet driving service, but it is necessary to provide specific services under BMW connected drive service. Therefore, if you do not provide and authorize us to use the above information, we will not be able to provide specific services under the BMW connected drive Service.
The above personal information will be deleted after you stop using the relevant functions in the BMW connected drive service and log off your MINI ID, unless such information must be saved according to laws and regulations, or we have obtained your separate authorization.
2.3 During the free service period, in order to settle the communication costs incurred by the vehicle IoT network card, we will collect and process the consumption information and related information of the vehicle IoT network card connected to the Internet, including the vehicle identification number (VIN) and ICCID.
2.4 In order to use use our business functions, we may request the following vehicle system permissions related to personal information from you:
(1) Location
We may obtain location permissions from you in the following circumstances:
(a) To use navigation or other functions that require your approximate/precise location.
(2) Camera
We will ask you for camera permission in the following scenarios:
(a) Use the car camera to take pictures or observe the interior of the car.
(3) Microphone
We will ask you for microphone permission in the following circumstances:
(a) Using voice assistant to send commands;
(b) Use the car camera to record videos;
(c) When making a call through the vehicle side;
(4) Phone
We will ask you for phone permission in the following circumstances:
(a) Allow the application to initiate a phone call without the dialer interface.
(5) Notification
We will obtain notification permissions from you in the following circumstances:
(a) Push message notifications to you
(6) Address Book
We will obtain address book permission from you in the following circumstances:
(a) When you use the function of making calls from the vehicle side.
(b) When using voice assistant
(7) Calendar
We will obtain calendar permission from you in the following circumstances:
(a) When using the BMW Intelligent Reminder Service
(8) Bluetooth
We will obtain your Bluetooth permission in the following business circumstances:
(a) When establishing a connection to the vehicle through Car Connection and exporting videos and images from your vehicle to your moblie phone;
(b) When using the remote upgrade service, Bluetooth is required for connecting to the vehicle;
(c) When using digital key pairing, Bluetooth is required for connecting to the vehicle;
(d) When using Car play to connect the cell phone and the vehicle
(9) WiFi Permission
We will obtain your WiFi permissions in the following circumstances:
(a) When establishing a connection to the vehicle through Car Connection and exporting videos and images from your vehicle to your moblie phone;
(b) Using Remote Upgrade Service, for establishing vehicle connection and possibly downloading upgrade package via Wifi;
(c) When using Car play to connect the cell phone and the vehicle
In addition, we will apply for the following mobile system permissions and mobile related personal information from you through MINI application:
1.1 Location permission (corresponding business module: remote vehicle control service)
We will ask you for location permission under the following circumstances:
(a) It is used for vehicle positioning in remote vehicle control service (only when your vehicle does not have "Remote Vehicle Update" (LSC)).
1.2 Camera permission (corresponding business module: activation of connected drive service, login of connected drive service)
We will ask you for camera permission under the following circumstances:
(a) It is used to scan documents and materials required for real name registration during the activation of the connected drive service;
(b) In the connected drive service login, it is used to quickly log in the connected drive account in the vehicle by scanning the code.
1.3 Local photo album permission (corresponding business module: activation of connected drive service)
It is used to upload documents and materials required for real name registration during the activation of the connected drive service;
1.4 Face or fingerprint permission (corresponding business module: remote vehicle control service)
It is used to verify the identity and unlock the door remotely in the remote vehicle control service.
1.5 Notification authority (corresponding business modules: activation of connected parking service, remote vehicle control service and connected drive service)
Used to send system notifications to customers.
1.6 Sensor Permission (Accelerometer:corresponding business module: remote control parking service)
1.7 Bluetooth Permission (corresponding business module: remote control parking service)
There are 8 system permissions mentioned above. If you do not authorize, we will be unable to provide specific functions of the business.
2.5 In order to ensure the realization and stable operation of MINI's connected drive related functions, we may access the software development kit (SDK) provided by a third party to achieve relevant purposes. Different versions of third-party SDKs vary, generally including map navigation class, push notification message etc. We will strictly monitor the security of software tool development kits (SDKs) that partners obtain information to ensure data security. You can view the third-party data use and protection rules through the following table.
Developing and improving new products and optimizing the service
Beyond the provision of services, the information under1.2 will also be processed to ensure the quality of the MINI Connected Drive services and to develop new products and services. The use of the above information is related to our commitment to meet our customers' high standards for existing services and expectations for new services in the future. In order to protect the privacy of customers, the above information will be specially processed to ensure that it cannot be directly or indirectly traced back to specific customers or vehicles, unless we obtain the sole authorized consent of customers. .
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Fulfillment of the service and administration processes
In order to continuously optimize the customer experience, we may compile analyses and reports based on contract information, which we may share with the authorized MINI dealers. These analyses will primarily be used to introduce appropriate measures to improve the services process. We may prepare the reports described above exclusively in aggregated and anonymized form, i.e. the recipients of the reports will not be able to identify you as an individual from the data contained in the reports.
Also, parts of the vehicle-specific data collected under I.2 will be processed to fulfill the service processes (e.g. repair, warranty, goodwill) of MINI, MINI China affiliated companies and authorized dealers. This kind of processing is to offer our customers the best possible service process. The technical vehicle data will be deleted in a timely manner at the end of the vehicle’s service life. See further information at “Section III How We Share, Transfer and Publicly Disclose Your Personal Information” below.
Customer service
We use your personal information (e.g. name and telephone number) to contact you when dealing with contract matters related to you (e.g. opening MINI Connected Drive service) or your requirements (e.g. inquiries or complaints submitted to MINI customer service). For all aspects of processing contracts or requests, we will contact you without obtaining separate consent, e.g. in writing, by telephone, messenger services, or email, depending on the contact media you specified. We may also share your name, email address and phone number to MINI, our affiliated companies and authorized dealers for the same purpose. See further information at “Section III How We Share, Transfer and Publicly Disclose Your Personal Information” below.
Advertising communication and market research based on consent
If you have separately given your consent to the further use of your personal information, your personal information may be used in accordance with the scope described in the consent, e.g. for advertising purposes and/or market research, and may be passed on to third parties. Details on this can be found in the respective declaration of consent, which can be revoked at any time at your own discretion. See further information at “Section III How We Share, Transfer and Publicly Disclose Your Personal Information” below.
Fulfillment of legal obligations
We process personal information based on a legal obligation. For example: when we perform recall obligations or carry out technical activities involving your vehicle.
II. How We Use Cookies and Other Similar Technologies
For how we use cookies and similar technologies, please refer to our cookie policy https://www.BMW-connecteddrive.cn/cdp/release/internet/servlet/cookies.
III. How We Share, Transfer and Publicly Disclose Your Personal Information
Certain modules or functions of MINI Connected Drive Service are provided by external providers. For example we may engage service providers to support us providing customer service.
We may provide the data collected under Section I.2 to third parties in anonymous form for the including but not limited purpose of use e.g. destination services, electric maps, location service.
We will enter into strict non-disclosure agreements with all entrusted companies, organizations and individuals and require them to process personal information according to our instructions, this Personal Information Protection Policy and any other related measures for confidentiality and security.
(1)Sharing with domestic MINI manufacturers
As the manufacturer of MINI new energy vehicles in China, in order to fulfill its statutory obligations as an automobile manufacturer under the laws and regulations of China (e.g., in order to satisfy the obligations of the automobile manufacturer in the fields of real-name registration of Telematics cards, real-time monitoring of new energy vehicles, traceability management of the recycling and utilization of new energy vehicle power storage batteries, automobile software upgrades, defective product recalls, special case, after-sales service and routine maintenance, management of vulnerabilities of vehicle networks and emergency response, and management of vehicle data, etc.), we may share the necessary personal information of you with Spotlight Automobile Co.
(2)Sharing with BMW China's affiliates, MINI partners and domestic MINI manufacturers
We may share your personal information with BMW China's affiliates、MINI partners and MINI domestic manufacturers. Unlike entrusted processing, in the case of sharing your personal information, BMW China's affiliates or MINI partners or domestic MINI manufacturers will independently decide on the purpose and manner of processing your personal information, and therefore, in the case of sharing, we will inform you of the specifics of the sharing in detail and obtain your individual consent.
(a)Sharing with our affiliates. Your personal information may be shared with BMW Automotive Finance (China) Co., Ltd. when you authorize and consent to the use of the services provided by BMW Automotive Finance (China) Co., Ltd.
The affiliated companies will ask for your authorized consent again if they want to change the purpose of handling personal information.
(b) Sharing with MINI partners. Only for the purposes stated in this policy, and subject to your authorization or separate consent, we will share your personal information with MINI partners in order to provide you with more convenient customer service and enhance your user experience.
Companies, organizations and individuals with whom we share Personal Information will be subject to strict confidentiality agreements requiring them to handle Personal Information in accordance with our instructions, this Policy and any other relevant confidentiality and security measures.
2. we may share your personal information in accordance with laws and regulations, or as mandated by regulatory agencies.
3. 3. We will only share personal information that is necessary and subject to the purposes stated in this Policy. Before sharing your personal information, we will remind you and obtain your authorization again by means of a pop-up window, etc., or ask you to confirmation or sign a Separate Consent Letter.Transferring
We will not transfer your personal information to any other company, organization or individual, including but not limited to the following circumstances.
(1) Transferring information with explicit consent: we will transfer your personal information to other parties after obtaining your explicit consent.
(2) If your personal information has to be transferred in a merger, acquisition or bankruptcy liquidation, we will require the new company or organization that will hold your personal information to continue to observe this Personal Information Protection Policy. Otherwise, we will require the new company or organization to request for your authorization and consent before transferring your personal information.
4. Public disclosure
We will publicly disclose your personal information only under the following circumstances.
(1) After obtaining your explicit consent.
(2) Disclosure under the law: we may publicly disclose your personal information as required by laws, under legal procedures, in lawsuits or upon compulsory requirements of competent authorities under the government.
IV. How We Protect Your Personal Information
Meanwhile, we will actively report how the personal information security incident is being handled pursuant to the requirement of the regulator.
V. Your Rights
You are entitled to the following rights over your own personal information according to applicable Chinese laws, regulations and standards, and common practices in other countries and regions.
You have the right to access your own personal information, unless there are exceptions in laws and regulations. When you would like to exercise your right to access data, you may access the information by visiting: [Log in to MINI Internet driving user website - > Settings - > personal data to access or edit your personal information.
If you are unable to access your personal information from the above link, you may contact MINI client service for relative information. We will respond to your request within 30 days.
If you find that your personal information we process is inaccurate, you have the right to request us to rectify your information. You can contact ConnectedDrive@bmw.com.cn or 400-800-6699 for specific process.
If you are unable to rectify your personal information through the above link, you may contact us by emailing ConnectedDrive@bmw.com.cn. Upon authentication of your identity, we will respond to your request within 30 working days or the period under the law.
You may request the deletion of your personal information under any of the following circumstances:
(1) When our processing of personal information violates laws or regulations;
(2) When we collect or use your personal information without your consent;
(3) When our processing of personal information violates our agreement with you;
(4) When you no longer use our products or services;
(5) When we no longer provide you with the products or services.
We will respond to your request in 15 business days after verification. If a request is to delete sensitive personal information, we will give the response within 10 business days. If we agree with your request to delete information, we will also notify entities that obtain your personal information from us to require them to delete the information concerned in a timely manner, unless otherwise stipulated by laws and regulations or such entity has obtained your separate authorization.
Once your information has been removed from our services, we may not immediately delete the corresponding information from the backup system, but we will delete the information when the backup is updated.
Each business function cannot be realized without some basic personal information (see Part I of this Personal Information Protection Policy). In terms of the collection and use of additionally collected personal information, you may grant or revoke your authorization and consent at any time.
You can contact 400-800-6699 or email ConnectedDrive@bmw.com.cn.
After you have revoked your consent, we will not process the corresponding personal information any more. But your decision to withdraw your consent does not affect the previous processing of personal information based on your authorization.
If you do not want to receive the commercial advertisements you choose to receive, you can unsubscribe related product push information or contact 400-800-6699.
You may cancel at any time the account you registered for by emailing ConnectedDrive@bmw.com.cn.
After your account is cancelled, we will cease providing you with products or services, and delete your personal information in a timely manner according your request, unless otherwise stipulated by laws and regulations.
You have the right to obtain copies of your personal information by emailing ConnectedDrive@bmw.com.cn.
At your request, we can transfer your data to another person in charge as long as technologies permit like data lighting matching.
For some business functions, our decisions may only rely on the automatic decision-making mechanisms, such as the information system and algorithms. If these decisions have a significant impact on your legal rights and interests, you have the right to request us to provide explanations, and we will also offer proper remedy measures.
The intelligent personal assistant service uses computer algorithms to recommend features or services that may be of interest to you based on your authorized personal information and driving data, so that you can enjoy a smarter and more convenient driving experience.
The intelligent personal assistant service uses machine learning algorithms to automatically calculate and analyze your click history (click to accept/reject recommendations, application status), vehicle location information and other vehicle data related to vehicle performance, use, operation and condition to recommend content that may be of interest to you.
If you do not want to see the content recommended for you by intelligent personal assistant, you can disable the recommendation service by going to the "Intelligent Personal Assistant - Smart Suggestion" (or "Personal Assistant-Suggestions") settings page and turning off the function switch. If you have any questions about this, you can contact us through the contact information provided in this document.
In order to protect the realization of your rights to personal information, you can make a request for your rights to your personal information according to the specific methods listed above, or you can contact MINI Personal Information Protection Officer, and we will respond within 15 working days.
Contact Number: 400-800-6666
For the sake of security, you may be required to file written requests or prove your identity in other ways. We may request authentication of your identity before responding to your requests.In principle, we will not charge fees for your reasonable requests. However, if your requests are lodged repeatedly or beyond a reasonable extent, we will charge fees of a proper amount depending on the cost. We may refuse your requests if they are repeated without reason, need to be replied to through excessive technical methods (for example, a new system needs to be developed or the existing common practices need to be fundamentally reformed), pose risks to others’ legal rights or interests, or are fairly unrealistic (for example, it involves information stored on backup tapes).
We will not respond to your requests under any of the following circumstances.
(1) Where requests are in relation to the performance by the personal information controller of obligations specified in laws and regulations;
(2) Where requests are in direct relation to the national security or national security;
(3) Where requests are in direct relation to the public security, public sanitation, or major public benefits;
(4) Where requests are in direct relation to investigations into crimes, prosecutions, court trials, execution of rulings, etc.
(5) Where the personal information controller has sufficient evidence that the personal information subject is subjectively malicious or abusing his/her rights;
(6) Where personal information collecting and processing is for the sake of safeguarding significant legal rights and interests, such as the life and property of personal information subjects or other individuals, but it is difficult to obtain their consent;
(7) Where responses to the requests of the personal information subject will give rise to serious damage to the legal rights and interests of the personal information subject or any other individual or organization; or
(8) Where requests involve trade secrets.
VI. How We Deal with Children’s Personal Information
Our products and services are designed primarily for adults. No child is allowed to create a user account by himself or herself, without the consent of his or her parent or guardian. Where personal information of a child is collected with the explicit consent of his or her parent, we will use or publicly disclose such information only when it is permitted under the law, the child’s parent or guardian grants explicit consent or it is necessary to do so to protect the child.
We regard any minor who is under the age of 14 as a child, no matter whether the child is defined differently under local laws and by local customs. If we find that we have collected the personal information of a child without prior and provable consent from the child’s parent, we will do our best to delete the relevant information as soon as possible.
VII. How Your Personal Information Will Be Transferred Globally
The personal information we collect and generate within the territory of the People’s Republic of China (PRC) will be stored within the territory of the PRC. Therefore, your personal information will not be transferred to other jurisdictions outside the PRC or be accessed by these overseas jurisdictions.
VIII. How the Personal Information Protection Policy Will Be Updated
Our Personal Information Protection Policy may be changed from time to time. We will not reduce your rights under the Policy without your explicit consent. We will publish any change to the Personal Information Protection Policy and will make the former versions of the Policy available to you for your reference.
In the case of major changes, we will release clear notices (including, for some services, the mail messages that inform you of what specific changes are introduced to this Personal Information Protection Policy).
For the purpose of this Personal Information Protection Policy, major changes include but are not limited to:
IX. How to Contact Us
If you have any concerns or comments on this Personal Information Protection Policy, or if you have any questions about the way we use your personal information please contact us through the following means:
Email: ConnectedDrive@bmw.com.cn
Hotline: 400-800-6699
MINI (China) Automobile Trading Co., Ltd. registered address: 28 / F, block B, Jiacheng Plaza, No. 18, Xiaguangli, Dongsanhuan North Road, Chaoyang District, Beijing 100027, China We make every effort to comply with all requests within 30 days.